Terms and Conditions | Roshni Foods

Terms and Conditions

Last Updated: April 28, 2026

These Terms and Conditions ("Terms") govern your use of the Roshni Foods website (www.roshnifoods.com) and the purchase of products (Indian groceries, spices, lentils, dried fruits, nuts, frozen foods, etc.). By accessing or using our Site, you agree to these Terms.

1. Use of the Website

You must be at least 18 years old to use this Site. You agree to use the Site only for lawful purposes and not to engage in any activity that could harm our business or reputation.

2. Product Information and Pricing

We strive to provide accurate descriptions, images, and pricing of our products. However, errors may occur. We reserve the right to correct any errors and to refuse or cancel orders at our discretion. All prices are in USD and exclude shipping and taxes unless stated otherwise. Frozen and perishable items require proper handling upon delivery.

3. Orders and Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order. Payment must be received in full before shipment. We accept major credit cards and other secure payment methods. All transactions are processed securely.

4. Shipping and Delivery

Shipping times and costs are estimated and may vary. We are not responsible for delays caused by carriers or customs (if applicable). For frozen and perishable products, we use appropriate packaging, but we recommend immediate refrigeration upon delivery. Title and risk of loss pass to you upon delivery to the carrier.

5. Returns and Refunds

Due to the nature of food products (especially frozen and perishable items), we generally do not accept returns unless the product is damaged or defective upon arrival. Please inspect your order immediately and contact us within 48 hours of delivery with photos if there is an issue. Refunds or replacements are at our sole discretion.

6. Intellectual Property

All content on this Site (text, images, logos, product photos) is the property of Roshni Foods or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Roshni Foods shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products. Our total liability shall not exceed the amount paid by you for the specific product in question.

8. Governing Law

These Terms are governed by the laws of the United States and the State of [Your State, e.g., California/Texas/New Jersey], without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in [Your County/State].

9. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:
Email: support@roshnifoods.com
Address: Roshni Foods, [Your Full Business Address], USA